GDPR Shopify Privacy Policy

Warranty Upsell (STAGING) Privacy Policy

Warranty Upsell (STAGING) "the App” enables shopify merchants to offer product protection plans with a plug & play technology, "the Service". This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account: 

1/ Alfy accesses the following informations to proceed with the display UI elements of from Alfy Front-End SDK. The related requested Shopify resources are:

read_script_tagswrite_script_tags, read_themeswrite_themes

2/ Alfy accesses product related informations to synchronize the product catalog, match eligible products with service plans and determine plan prices according to product prices. The related requested Shopify resources are:

read_product_listings, read_productswrite_productsread_inventoryread_discounts, write_discountsread_price_rules, write_price_rules

3/ When an order contains a service plan to protect products in the order Alfy accesses information regarding the order and the customer. These informations are required to set-up the contract for the customer and provide the service. The related requested Shopify resources are:

read_customers, read_orderswrite_orders, read_fulfillments, write_fulfillments

 

Specifically we collect personal information directly from the relevant individual buyers, through your Shopify account :

name, address, email address,

Information about individuals who visit your store, such as their IP address, web browser details, time zone, and information about the cookies installed on the particular device. 

 

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information relating to our products or services. 

Sharing Your Personal Information

As part of the service, Alfy will share personal information with insurance companies and claim administrators who partner with Alfy to provide the plans.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention When you place an order through the Site, we will maintain your Order Information for our records during 24 months unless and until you ask us to delete this information.

Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at bonjour@helloalfy.com